Today I celebrate a personal/professional milestone. As of today I have received 2,390 customer reviews on our Listen 360 survey program. I am currently at a 70% satisfaction rate. That is the most in our entire franchise! Now, I know 70% doesn’t sound too fabulous but let me explain: the survey rates the booking CSR as well as the cleaning technician, so my percentage is shared with whoever actually did the work. I am very proud of myself!
I LOVE COFFEE! I recently moved my Mr. Coffee coffee maker into my work “pen” so that I can drink it 24/7. Let me just say “EFFF YEA!” It’s probably the greatest thing I’ve done in my 3 years here at ZEROREZ. A few people have complained about this move but I really do not care. I still share my coffee, it’s just closer to me now! YAY! Now I can live out my fantasy of being a barista. In the past I applied for 3 different barista jobs, two corporate coffee shops and one local, and was turned down at each for being “over-qualified”…. AS IF!!! I have absolutely no experience whatsoever. I was in this phase where I thought that I really wanted a part-time job to supplement my shopping habits. So to me I figured the best place to hold a PT job would be a coffee shop since I love customer service and delicious, sensual and aromatic coffee. Well, that phase did not last too long. I am now looking to supplement my shopping habits by becoming employed as a Tattoo Shop manager. That would be fun too! Interesting and fun. Busy busy busy.
Can I just say that I am somewhat upset that we’ve been having a couple almost too warm days here in Minneapolis? Not that I hate summer with a wild passion and wish to live in a frozen tundra, I am just a fall person. I enjoy the summer and the warmer temperatures when I have free time to sit at a beach or in the shade… or in my living room with nothing but my underwear on and an ice pack on my neck. I tend to over-heat. A lot. I am also a sweaty gal. Very sweaty. Warm temperatures and I just do not mix very well. It is very hard for me to dress comfortably in the summer as well. I love the fall. I love not having to worry about melting at my work-station or while out and about at the dog park or grocery store. I love being able to drink hot tea out on my patio while watching Elton pounce around the yard. I guess I am just saying I am ready for the leaves to change and for a nice bonfire. That is all I want right now. I do not feel that its too much to ask.